Shipping policy

Thank you for shopping at Rosevo! We are dedicated to providing you with a seamless shopping experience. Please review our shipping policy below regarding the delivery of your orders.

1. Order Processing Time

  • All orders are typically processed within 1 to 3 business days (Monday through Friday) after receiving your order confirmation email.

  • Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

We offer reliable shipping options to ensure your items arrive safely. Delivery estimates depend on your location within the United States:

  • Standard US Shipping:

    • Estimated Delivery Time: 5 to 10 business days.

    • Cost: Free or calculated at checkout based on active promotions.

Please note that delivery dates are estimates only and are not guaranteed. Circumstances beyond our control (such as carrier delays, customs processing, or severe weather) may impact delivery times.

3. Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number(s). You can use this tracking number to monitor the status of your package as it makes its way to you.

4. Customs, Duties, and Taxes

Rosevo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages and Lost Packages

  • Damages: Please inspect your order upon reception. If your item is defective, damaged, or incorrect, please contact us immediately at supportrosevo@gmail.com so we can evaluate the issue and make it right.

  • Lost or Stolen Packages: Once products are transferred to the carrier, title and risk of loss pass to you. We are not liable for packages lost or stolen after the carrier marks them as "Delivered." Please ensure your shipping address is secure and correct at checkout.

6. Contact Us

If you have any questions or concerns regarding your shipment, please feel free to reach out to us at:

  • Email: supportrosevo@gmail.com