Privacy policy

Privacy Policy

Last updated: October 5, 2026

Rosevo operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Rosevo is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, and transaction details.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel.

  • Communications including information you include when sending a customer support inquiry.

  • Device and usage information including your IP address, browser, network connection, and how you interact with the Services.

Personal Information Sources

We collect personal information:

  • Directly from you when you create an account, use the Services, or communicate with us.

  • Automatically through your device, cookies, and similar technologies.

  • From service providers, partners, and other third parties.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Provide and Improve the Services: To process payments, fulfill orders, manage your account, arrange shipping, facilitate returns/exchanges, and create a customized shopping experience.

  • Marketing and Advertising: To send promotional communications and show you online advertisements based on your activity on the Services.

  • Security and Fraud Prevention: To authenticate your account, secure transactions, and investigate malicious or illegal activity.

  • Customer Support: To be responsive to your inquiries and maintain our business relationship.

  • Legal Reasons: To comply with applicable laws, respond to legal processes, and enforce our terms and policies.

How We Disclose Personal Information

We may share your personal information with:

  • Shopify, vendors, and service providers who perform services on our behalf (e.g., payment processing, fulfillment, and shipping).

  • Business and marketing partners to provide advertising services.

  • Corporate affiliates or in connection with a business transaction like a merger.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, correct, or port your personal information, or opt out of the sale or sharing for targeted advertising. You may also opt out of promotional emails at any time using the unsubscribe link.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at supportrosevo@gmail.com.